IT Solutions That Drive Your Business Forward
A Technology Provider for Small & Midsized Businesses That Works as Hard as You Do.
Technology should work for your business, not against it. Whether it's slow systems, security threats, or costly downtime, Rocky Butte Tech ensures your IT runs smoothly—so you can focus on what matters most.
Proactive IT Management, Security & Compliance—Without the Big IT Budget
Reliable IT Support & Strategy Tailored to Your Business Goals
Our Core Services:
Managed IT Services
IT problems shouldn't slow you down. Our team takes the hassle off your plate, handling everything from infrastructure projects to ongoing IT management.
✔ 24/7 Monitoring & Support with 24/7 SOC – We detect and resolve issues before they disrupt your operations—backed by around-the-clock security operations support that responds to critical alerts and investigations.
✔ Network, Cloud & Server Management – We proactively manage and optimize your critical systems -networks, servers, cloud resources, workstations, and mobile devices. This includes patching, updates, asset tracking, lifecycle management, and performance tuning for reliability and security.
✔ Strategic IT Roadmaps & Budget Planning – Collaborative IT planning and vCIO-led strategy sessions align tech investments with your business goals. We help you forecast costs, prioritize projects, and make data‑informed decisions.
✔ Help Desk & End‑User Assistance – Fast, friendly support—remote or on-site—for daily IT needs like password resets, connectivity issues, or on-site setups. Keeps your team moving without delays.
Cybersecurity & Compliance
Compliance isn't just for big corporations—trades, manufacturing, and healthcare businesses face growing mandates like CMMC 2.0 and new HIPAA requirements coming soon. Navigating evolving cybersecurity frameworks can feel overwhelming, but it doesn't have to be. We provide clear, practical solutions tailored to your business.
✔ Advanced Threat Protection - Our 24/7 Security Operations Center ensures threats are identified and addressed immediately—even outside standard business hours.
✔ Compliance Framework Guidance, Attestation & Tailored Game Plan - We work with you step-by‑step: building an actionable roadmap from gap analysis through remediations, and documenting and attesting every phase, inventories, assessments, controls, training, policies to ensure you’ll confidently pass both planned and surprise audits (CMMC 2.0, HIPAA, PCI DSS, and more).
✔ Business Continuity & Disaster Recovery – We implement layered backup solutions (on‑site and cloud), conduct regular testing, and document recovery runbooks. That way your team can recover fast—even if critical systems fail.
Common Questions About Our IT Solutions:
Everything you need to know about working with Rocky Butte Tech.
We provide comprehensive managed IT solutions including:
- Network monitoring and management
- Cybersecurity services
- Cloud services and management
- Help desk support with guaranteed response times
- Backup and disaster recovery
- Patch management and software updates
- VoIP phone systems
- Internet services
- Managed Wi-Fi & networking solutions
- Camera/surveillance systems
We customize our services through flexible service tiers to match your business needs and response time requirements. All solutions include proactive monitoring, regular maintenance, and our 90-day trial guarantee. From day-to-day support to strategic IT planning, we handle everything so you can focus on running your business.
You can reach our IT support team by:
- Phone: (971) 600-1701
- Email: support@rockybuttetech.com
- Help Desk Portal: Available to active clients
Response times are guaranteed based on your service tier.
Our Portland-based team is committed to keeping your business running smoothly.
We offer a 90-day trial period for all new managed IT service clients, during which you can evaluate our services risk-free. If you're not completely satisfied, you can terminate services without any long-term commitment. We guarantee 99.9% uptime for critical services under our direct management and provide tiered response times based on your service level needs. While we act as your advocate and point of contact for telecom and third-party services, their specific uptime and service levels are subject to carrier terms. Our team is committed to resolving any issues promptly according to documented service level agreements (SLAs), and we provide regular business reviews to ensure we're meeting your needs.
